Gel NYC Runner

We offer free shipping on all domestic orders. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Items must be unworn and in their original condition.

Orders are typically processed within 1–2 business days. Standard delivery takes 3–7 business days, depending on your location. You’ll receive a tracking number once your order has been shipped.

Yes, we ship worldwide. International delivery times may vary depending on the destination. Please note that customs fees or import duties may apply and are the responsibility of the customer.

Once your order is dispatched, you’ll receive a confirmation email containing your tracking number and link. You can use this to follow your parcel’s journey in real time.

If you need to make changes or cancel your order, please contact our customer service team as soon as possible. Once an order has been shipped, we’re unable to make modifications, but you can still return it after delivery.

Our collections follow standard European sizing unless stated otherwise. We recommend checking our size guide on each product page for the most accurate fit.

You can reach our support team by email or through the contact form on our website. We aim to respond within 24 hours on business days.